FAQ  

Frequently asked questions

How much will it cost me?


It will cost you nothing your employer pays our fees direct




What times can I contact you?


We can be contacted 24 hrs day 7 days week




How long will the process take?


Usually it takes approx 48 hours from receiving your settlement agreement to obtaining agreement with your employer. This timescale can vary depending on the responsiveness of your employer and any amendments required in the Settlement.




When will I receive my money from my employer?


Usually it can be between 14 days to 1 month from the date your employer receives the signed agreement before your employer pays you the money direct.




Do I require a face to face appointment ?


No, all advice and services can be completed via email and telephone without a face to face meeting